⚙IT SupportSoftware installation and setup
+7 905 803-27-07Remote software support
Architectural workstation with drawings and a 3D model

INSTALLATION · SETUP · TROUBLESHOOTING

AutoCAD, Revit
and 3ds Max
Installation
and troubleshooting

Get your software installed, configured and working again. Remote help, without a trip to a repair shop.

  • We work with your existing licence
  • Price agreed before we start
Get help ↗
◎Remote software support✓With your permission↗Price agreed in advance◇We check the result

SUPPORTED SOFTWARE

Which application
do you need help with?

From installation to startup errors.
Choose your application.

AAutoCAD

Installation, drawings and startup issues.

RRevit

Installation, BIM projects and configuration.

M3ds Max

Installation, scenes and startup issues.

COMMON LICENSING ERRORS

Recognise this error?

Examples from AutoCAD and Revit. Select an image to enlarge it. Original screenshots are in Russian; the error descriptions below are in English.

Revit

Network licence not available

Error −8.544.0

AutoCAD

The licence manager is not functioning

20: Generic license checkout error

AutoCAD

Desktop Licensing Service

Connection lost

The same error message can have different causes.
We start by diagnosing the problem.

Troubleshoot my error ↗
Drawings and an architectural project on computer screensGet back to your projects.

INSTALLATION AND SETUP

Installation and setup
for your workflow

We plan the installation around your software version, operating system and requirements.

  • Check compatibility with your computer
  • Install the required components
  • Configure the software and test startup
  • We work with your existing licence
Discuss installation ↗

HOW IT WORKS

How does remote support work?

01

Send a request

Briefly describe the issue and name the application.

02

Agree on the work and price

We clarify the details and suggest the next steps.

03

Connect with your permission

Using AnyDesk or RuDesktop. You can see every action on your screen.

04

We check the result

We test startup and operation, and answer your questions.

CLEAR AND TRANSPARENT

You control
the connection

We connect using AnyDesk or RuDesktop.

◆AnyDesk▣RuDesktop
  • Every action is visible on your screen
  • Access only with your permission
  • You can end the session at any time
Design workstation

CUSTOMER REVIEWS

Customer feedback on Avito

Reviews of software installation services.
Screenshots supplied by the service provider. Review text is translated from Russian; original screenshots are unchanged.

FREQUENTLY ASKED QUESTIONS

Answers to
common questions

Tell us what you need —
we will suggest where to start.

+7 905 803-27-07
Can you help remotely?

Yes, as long as your computer starts and has an internet connection. We use AnyDesk or RuDesktop: you approve the session and can see what the specialist does.

Does a licensing error require reinstallation?

Not always. First we check the error message, account, licence status and software components. The diagnosis determines the next steps.

How much does support cost?

The cost depends on the application, version and task. We clarify the issue and agree on the scope and price before starting. No fixed prices are listed on this website.

Can you set up multiple applications?

Yes. Tell us which applications and versions you need. We will check system compatibility and discuss the installation order.

What should I prepare before connecting?

Save your open documents and make sure you can access your account and licence. The specialist will explain how to start the remote access application. Enter passwords yourself.

Architectural project on a desk

REMOTE SUPPORT FOR DESIGN SOFTWARE

Get back to your projects

Tell us what happened with AutoCAD, Revit or 3ds Max. We will work out where to start.

Call usGet help ↗
Software supportLeave a message for a specialist

Hello! What is the issue with AutoCAD, Revit or 3ds Max? Describe the problem and leave your phone number so a specialist can contact you.

We will contact you using the phone number provided. To chat on Telegram: @maxv196 ↗